pejuang Privacy Policy
This page describes what we collect when you use pejuang and how we keep that data protected. We take your privacy seriously and are committed to transparent data handling. Our pejuang platform collects information only when necessary for account management, payment processing, regulatory compliance, and fraud prevention.
When you open a pejuang account, deposit funds, or interact with our slot games, live-dealer tables, sportsbook, and number-prediction games, we collect personal and transaction data. We use this information to verify your identity, process your payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers, and protect our platform from abuse. Our pejuang team in Jakarta, Surabaya, Bandung, Medan, and Semarang regions follows the same data-protection practices.
We explain below what we collect, how we use it, who can access it, and what rights you have regarding your data on pejuang.
What data we collect on pejuang
We collect the following data when you use pejuang:
- Account information: Email address, password (encrypted), full name, date of birth, phone number, and address when you register on pejuang.
- Identity documents: Passport, national ID, proof of address, and other documents required for KYC verification before your first withdrawal on pejuang.
- Payment data: Deposit and withdrawal transactions, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account), and transaction amounts when you fund your pejuang account.
- Game activity: Game type, stakes, outcomes, and timestamps of all games you play on pejuang.
- Device information: IP address, browser type, device type, and operating system when you access pejuang.
- Support interactions: Messages, emails, and chat logs if you contact our pejuang support team.
We collect data only when necessary on pejuang
We do not collect data beyond what is required for account management, payment processing, and regulatory compliance. We do not sell your data to marketing firms or third-party advertisers.
How we use your data on pejuang
We use the data we collect on pejuang for these purposes:
- Account management: Creating and maintaining your pejuang account, processing logins, and enabling password recovery.
- Payment processing: Processing deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers, and handling withdrawals to your chosen method.
- Regulatory compliance: Verifying your identity via KYC documents, complying with anti-money-laundering laws, and reporting to relevant authorities where required by law.
- Fraud prevention: Detecting suspicious account activity, preventing duplicate accounts, and protecting pejuang from abuse and manipulation.
- Customer support: Responding to your inquiries, resolving account issues, and improving our pejuang service based on member feedback.
- Game administration: Recording game outcomes to settle disputes and ensure fair play on pejuang.
Third-party processors and our pejuang data
We share your data on pejuang with trusted third-party service providers who help us operate the platform. These processors include:
- Payment processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and banking partners who process your deposits and withdrawals on pejuang.
- Identity verification providers: Third-party KYC services that verify your identity documents for pejuang account compliance.
- Hosting and infrastructure providers: Cloud providers who host our pejuang servers and databases.
- Compliance and legal advisors: Professional firms who assist us in meeting regulatory requirements for pejuang.
All third-party processors on pejuang are required to protect your data with the same standards we use. We do not authorize them to use your data for any purpose beyond what is necessary to support pejuang operations.
How long we keep your data on pejuang
We retain your data on pejuang for as long as your account is active and for a reasonable period afterward to comply with legal and regulatory obligations. Account information is typically retained for six years after account closure to comply with anti-money-laundering and tax regulations. Game records and transaction logs are retained to settle disputes and ensure audit trails.
You may request deletion of your pejuang account data by contacting our support team. However, we may retain certain information if required by law or to resolve pending disputes.
Your rights regarding data on pejuang
We recognize your rights over the data you provide to pejuang. You have the right to:
-
1
Access your dataRight
Request a copy of all personal data we hold on pejuang by contacting our support team.
-
2
Correct inaccurate dataRight
Update incorrect information on your pejuang account, such as your address or contact details.
-
3
Request deletionRight
Request that we delete your pejuang data, subject to legal retention requirements.
-
4
Object to processingRight
Object to certain uses of your data on pejuang, such as marketing communications.
Cookies and tracking on pejuang
We use cookies and similar tracking technologies on pejuang to remember your login, track site performance, and prevent fraud. Cookies are small text files stored on your device. You can control cookies through your browser settings.
We use cookies on pejuang for:
- Session management — keeping you logged in on pejuang.
- Account security — detecting unauthorized access attempts on pejuang.
- Performance monitoring — understanding how members use pejuang to improve the platform.
- Fraud prevention — identifying suspicious patterns on pejuang.
Contact us about privacy on pejuang
If you have questions about our privacy practices, wish to request access to your data on pejuang, or need to report a data concern, contact our support team during business hours. We respond in English and Indonesian. Our pejuang team will address your request within one business day for straightforward cases.
How we protect your data on pejuang
We protect your personal and financial data on pejuang using industry-standard encryption, secure servers, and access controls. Your password is encrypted and never stored in plain text. Payment information is processed through secure payment gateways. We limit access to your data to authorized personnel only.
While we implement strong security practices on pejuang, no online system is entirely risk-free. We encourage you to use a strong, unique password on pejuang and enable two-factor authentication if available. Do not share your pejuang credentials with anyone.
Updates to our pejuang privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on pejuang and updating the "last updated" date at the top of this page. Your continued use of pejuang after updates constitutes acceptance of the revised privacy policy.
We at pejuang are committed to protecting your privacy and maintaining your trust. Thank you for choosing our platform.